Frequently Asked Questions

Please reach us at contact@pawfectpetbox.co.uk if you cannot find an answer to your question.

We are a new business so this will be updated as soon as someone asks us a question.

What makes and brands of toys do you carry?

What makes and brands of treats do you supply ?

Can I swop out different items from the boxes?

What is the predicted delivery time ?

Do you offer next day delivery ?

What delivery firms do you use ?

What is your return policy?

Will the box contents be exactly as in the pictures?

How do I get more details of the products in the boxes?

Can I request different treats than shown in the boxes?

Return and Refund Policy